Episode 20 – Improve Business Using a Survey
Episode Description: Using a survey can be a powerful tool in gaining insights from customers or employees. Properly ...
Episode 19 – Influencer Marketing: A Customer Experience with Guest Gordon Glenister
Episode Description: This episode is all about how you can connect an incredible customer experience to influencer marketers! ...
Episode 18 – Content Marketing for Customer Service
Episode Description: Today's episode is all about boosting leads, SEO, and building authority through content marketing - but ...
Episode 17 – Building a Brand on Amazon with Neil Twa
Episode Description: Are you ready to sell on Amazon?! You might want to listen to this episode first. ...
Episode 16 – Creating an Incredible Customer Journey
Episode Description: Did your business stem from a hobby, or did you accidentally stumble into your business? If ...
Episode 15 – Boost Your Businesses Valuation with Guest Bharat Kanodia
Episode Description: In this episode we talk to Bharat Kanodia! Bharat Kanodia has valued over 2000 businesses, real ...
Episode 14 – 10 Things We Can Learn from the Hospitality Industry
Episode Description: The hospitality industry epitomizes service. There is no other industry where exceeding expectations and creating incredible experiences is ...
Episode 13 – Handling Fake Reviews with Guest Curtis Boyd
Episode Description: In this episode we talk to the founder of Objection.co. Objection.co is a service that helps ...
Episode 12 – Following Up With Leads – Why is it so difficult?
Episode Description: This is an episode that explores a pet peeve of mine, the failure of follow up. ...
Episode 11 – Hold Yourself Accountable with Diana Lund Nordstrom
Episode Description: Your a solopreneur and the weight of the world is on your shoulders. You are singularly ...