Episode 10 – Customer Experience: Now and in the Future
Episode Description: In this episode we explore why the customer experience (CX) is quickly becoming the focal point ...
Episode 9 – Overcoming Fear in Life or Business with Guest Mark Morton
Episode Description: Are you scared to take the customer experience to the next level? Today's guest Mark Morton ...
Episode 8 – Three Things You Must Do Before Running a Facebook Ad
Episode Description: In this episode we'll learn the three most important things you need to do before jumping ...
Episode 7 – Testing Marketing Variables with Vince Warnock
Episode Description: Vince Warnock is a successful entrepreneur, who has launched and sold several start-ups, has served as ...
Episode 6 – Is Your Sales Team Undermining Your Business?
Episode Description: In this episode we explore the many ways your sales team can be undermining your business, ...
Episode 5 – Are Your Employees Empowered to Serve Customers?
Episode Description: Is stripping your service department of all authority really worth it? Are you crippling their ability ...
Episode 4 – Building Client Trust with Guest Mo Akins of LYBL Fitness
Episode Description: The most important purpose for delivering exceptional service is to build trust and develop a reputation ...
Episode 3 – Is Your Service Department Undermining Your Business?
Episode Description: In this episode we implore you to investigate if your service department is undermining your marketing ...
Episode 2 – Difficult Times Can Be Opportunities
Episode Description: COVID-19 got your business down? This was originally intended to be the first episode of this ...
Episode 1: How to Handle a Bad Review
Episode Description: In this episode learn how to handle a bad review. No matter what type of business ...